CUSTOMER INFORMATION PRIVACY POLICY
At Aquashopvn, we are committed to protecting your privacy and personal information. This policy details how we collect, use, protect, and share your personal information when you access and use our website.
1. Information We Collect
- Information You Provide:
- Name, address, email, and phone number when you register an account, place an order, or contact us.
- Payment information when you make a purchase.
- Your feedback and reviews on products and services.
- Information Automatically Collected:
- IP address, browser type, operating system, and device information.
- Website browsing history, including pages you viewed and time spent.
- Information from cookies and similar tracking technologies (you can manage cookie settings in your browser).
2. How We Use Your Information
- Process orders and provide customer service.
- Send information about products, services, and promotions (you can opt out of receiving this information at any time).
- Improve the website and user experience.
- Detect and prevent fraud.
- Comply with legal requirements.
3. Sharing Your Information
- We may share your information with shipping and payment partners to process orders.
- We may share your information with service providers to support our business operations.
- We commit to not selling or renting your personal information to third parties for marketing purposes.
- We only provide information for the thirth party when it has the request from goverment authority of Vietnam.
4. Security of Your Information
- We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure.
- We use SSL to encrypt your payment information.
- We regularly update security measures to ensure the safety of your information.
5. Your Rights
- You have the right to access, edit, or delete your personal information.
- You have the right to opt out of receiving marketing information.
- You have the right to complain about the processing of your personal information.
6. Contact Information
If you have any questions about this policy, please contact us:
- Ms. Quynh Anh (+84) 989.250.406
- Mr. Anh Tuan (+84) 909.235.682
7. Policy Changes
We may update this policy from time to time. We will notify you of any changes by posting the new version on our website.